Returns

RETURNS

If you have purchased or received an incorrect product, if you need to replace or activate the conventional warranty open an RMA request using the Returns Management module in your Account

Delivery

WORLDWIDE DELIVERY
Gambacli ships all over the world, you can add your products to the cart and get an estimate of the shipping costs. All shipping services have a tracking number which is emailed to the customer once the order has been shipped so that they can track the process (please note that for some services the tracking number will only be available after 24 hours).

COURIER AND DELIVERY TIMES
Gambacicli uses different couriers depending on the package size.

EUROPE
- For non-bulky packages: Standard UPS (2-5 days)
- For bulky packages: DPD (4-5 days)

EXTRA EUROPE
- For non-bulky packages: UPS Saver (2 days USA and 3-4 days Asia / rest of the world)
- For bulky packages (wheels, maintenance stands, rollers, bicycles...): usually EMS (10/15 days)

EVASION TIME
The shipment of orders in which the cart provides confirmation of availability of all items is guaranteed within 48h (excluding holidays). In 95% of cases, the fulfillment of the order takes place the working day following receipt.

For all information visit the Delivery Information page.